Connect Hearing is one of Australia’s fastest growing hearing care groups, driven by our commitment to providing the highest quality client care. We have grown within the past 5 years to over 130 permanent and visiting centres across Australia and we continue to grow.
We continuously look to improve everything we do for the benefit of our clients and employees.
We are recognised for our expertise and progressive thinking. Both our clients (and the wider industry) look to us to provide the lead on hearing-related issues and opportunities. Our ability to act creatively and flexibly to changing needs generates excitement and high expectations amongst our clients and employees.
Love the work you do
The Connect Hearing team is passionate about what they do every day. In country wide surveys they rate their satisfaction with the variety and the interest with their jobs as very high. You can truly focus on your client outcomes and satisfaction.
With half of our clinical team working part-time or on a casual basis, our commitment to flexibility speaks for itself. We employ qualified clinicians for as little as one day per week and in many different work patterns according to their individual needs. Our health and wellbeing program also provides opportunities to focus on getting the balance between work and lifestyle just right.
Work with the best in the industry
Supported by the clear global leader and innovator in hearing care solutions, Sonova, we are focused on differentiating through exceptional clinical service standards and innovation to make a positive difference in people’s lives. One of our highest rated areas in employee surveys is for the quality of colleagues. Our employees love the team that they work with.
Our clinicians have professional freedom to match products and services to their clients’ needs. You will not have to compromise your professional ethics when choosing the correct hearing solution for your client. Our clinicians' preferred hearing solutions are more often from the Phonak and the Unitron ranges as these are widely recognized as some of the best in the industry.
Improve the lives of others
In client satisfaction surveys, 98% of our clients said that they would recommend Connect Hearing to a friend. 92% of our clients told us that their hearing device improved the quality of their lives.
Connect Hearing has a strong community commitment to improve the lives of others, specifically the hearing health care, in the local, national and global communities. One of our key commitments is to our global partners inititive Hear the World.
Everything we do at Connect Hearing is shaped by our Vision, Mission & Code of Behaviour. These guide us and shape our professional values both internally and with our clients.
Our vision is to be the “best in business” hearing care provider, as determined by our clients,
our team, and our shareholders.
Our mission is to make a positive difference in people’s lives.
Our Code of Behaviour
Our code of behaviours asks all of us to:
Demonstrate daily enthusiasm for ‘making a positive difference in people’s lives’
Live a culture in the business befitting the “best in business”
Review, learn from mistakes and successes, adapt and reapply this learning
Be guided in decision making by our vision and plan for the business
Take personal responsibility and be accountable
Be solution focused
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