Connect Hearing offers services to individuals and their immediate family (“Recipient”) who are associated with organisations that register for the Connect Advantage program (“Connect Advantage Offer”). With the Connect Advantage Offer, a recipient can enjoy:
A free comprehensive in-person or remote hearing assessment (valued at $99).
10% off the purchase price of our latest range of hearing aids*.
20% off wireless hearing aid accessories.
10% off assistive listening devices.
10% off hearing protection^.
*Selected Phonak hearing aids only.
^AudioNova branded hearing protection.
For the purpose of this section:
Hearing Aids mean products for purposes in connection with hearing rehabilitation, including receiver-in-canal devices, behind-the-ear devices and in-the-ear devices as categorised by Connect Hearing from time to time.
Assistive Listening Devices mean devices, with the exception of hearing aids, which assist a person with a hearing loss to hear and understand what is being said more clearly, as categorised by Connect Hearing from time to time.
Conditions for redeeming the Connect Advantage Offer:
The Connect Advantage Offer can be redeemed by an eligible and approved Recipient by visiting a Connect Hearing clinic in Australia.
The Connect Advantage Offer is subject to the availability of Hearing Aids, Assistive Listening Devices, Hearing Aid Accessories and hearing assessment bookings at the clinic you visit.
Unless otherwise provided, the Connect Advantage Offer cannot be used in conjunction with any other vouchers, discounts or promotions provided or advertised by Connect Hearing or its affiliates from time to time.
The Connect Advantage Offer cannot be exchanged for cash.
The Connect Advantage offer cannot be used for pre-employment assessments or industrial audiometry testing.
You must not distribute, circulate or publish the Connect Advantage Offer without our written approval, for example on an Internet message board or on a "bargains" website. Connect Hearing reserves the right to refuse the redemption of such offers.
Connect Hearing expressly reserves the right to cancel, terminate, modify or suspend the Connect Advantage Offer. To the extent permitted by law, including the Australian Consumer Law, Connect Hearing shall not be liable to you for any loss or claim arising out of the refusal, rejection, cancellation or withdrawal of any Connect Advantage Offer or any failure or inability of a Recipient to redeem a Connect Advantage Offer.
Connect Hearing expressly reserves the right to resolve any discrepancies, disputes or otherwise unforeseen circumstances as it deems fit and Connect Hearing's decision will be final and binding.
Hearing instruments are supplied with a 3-year manufactures’ warranty, covering manufacturing and material defects, commencing on the date of the original Tax Invoice. This warranty does not cover damage caused by improper handling, wax or moisture damage. Repairs made by unauthorised parties are not covered and will void the warranty.
A 12-month international warranty is also provided on all serialised hearing instruments and hearing aid accessories.
Receivers purchased with, and at the time of hearing instrument order come with a 3-year manufacturers’ warranty. Receivers purchased singularly, outside of hearing instrument warranty come with a 12-month manufacturers’ warranty.
An additional one year warranty (up to a maximum of 4-year warranty) is available to purchase within 90 days of the hearing instrument purchase (price on application). Additional warranties are not available for accessories.