Looking after and cleaning your hearing aid

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Your hearing aid is with you all day long, helping you to play an active role in conversations and social relationships once more. For unlimited hearing enjoyment, the regular care and maintenance of your hearing aid is essential. The following tips will help you to prolong the life of your hearing aid.

Overview:

What should I be aware of when looking after my hearing aid?
Cleaning your hearing aid
Drying and storing your hearing aid
Replacing standard and rechargeable batteries

What should I be aware of when looking after my hearing aid?

Modern hearing aids are small and discreet, but they house powerful, modern technology. They must be looked after carefully to protect them from external influences.

A few general tips are provided here:

Always have a soft cloth underneath when cleaning the hearing aid, changing the battery, or inserting and removing the hearing aid. This will prevent damage if you accidentally drop the hearing aid. A cloth of a plain color will also make it easier to find small parts quickly.
Hearing aids are not generally waterproof and should therefore not be worn while swimming, showering, or in the sauna.
Before inserting your hearing aid, make sure your ears are quite dry.
If you wear a hat to protect your ears from the cold, you’ll be protecting your hearing aid at the same time.
Hearing aids should be removed if you have an X-ray, MRI, or CT scan.
Make sure you don’t get cosmetic products such as make-up or hairspray into your hearing aids. It’s a good idea to insert your hearing aid only after applying make-up or hairspray.

Find out below how to clean, dry, and store your hearing aid to ensure that you can enjoy your hearing aid for a long time.

Cleaning your hearing aid

As the microphone inputs can be blocked by sweat, and the volume control can be obstructed by earwax, it’s important to clean your hearing aid every day and to keep your ears free of earwax. You can easily do the regular cleaning yourself. Although your clinician can provide professional cleaning, this is not necessary for everyday cleaning. See below for some tips on the best way to clean your in-the-ear hearing aid or behind-the-ear hearing aid on a daily basis.

In-the-ear (ITE) hearing aids

Wipe your ITE device using a soft, dry cloth. These can be obtained from your clinician. Ensure that no liquid gets into the microphone or other openings.

In an ITE device, a filter system ensures that no earwax can get inside the hearing aid. This filter system should be changed regularly. Earwax can also be removed using the small brushes that are often supplied with the device. A soft toothbrush can also be used.

Behind-the-ear (BTE) hearing aids

In a BTE hearing aid, the external speaker should be wiped every day with a dry cloth. The best way is to remove the ear hook. To find out how, read the instruction manual supplied with your hearing aid.

Further tips for hearing aid cleaning:

Ideally, you should inspect your hearing aid every day for visible soiling and wipe it off carefully using a soft, slightly damp cloth.
Never use alcohol or other aggressive cleaning agents or solvents, as you risk damaging the electronic parts.
Never use pointed objects, such as scissors or needles, for cleaning. Use only specially designed cleaning brushes.
While cleaning your hearing aid, make sure your hands are clean and dry.

Drying and storing your hearing aid

Once you’ve cleaned your hearing aid, dry everything well before putting it back together. Moisture can cause damage and malfunctions, and can shorten the service life of your hearing aid. If your hearing aid does get wet, never dry it using a hairdryer, heater, microwave, or similar device, as high heat can soften and distort the plastic parts and damage the internal technology.

For gentle drying, use a specially designed air blower, drying box, or drying pouch. These are available from your clinician. In general, we recommend storing your hearing aid in a drying box overnight, which dries the hearing aid electrically and ensures improved cleaning thanks to UV light. Ensure that the battery compartment is open and that the hearing aid battery has been removed.

Another way to dry your hearing aid is to use a drying pouch or drying cup. These use silica gel to absorb moisture.

Because hearing aids are very sensitive to moisture, radiation and heat, they should always be stored in a clean, dry place. Don’t put them down in the kitchen or bathroom, or near a source of heat. A dedicated place, out of the reach of children and pets, will make it easier for you to find your hearing aid when you need it.

Caring for your hearing aids at home

We’ve gathered some easy-to-follow videos from the hearing aid manufactures, Phonak and Unitron, to help you care for your hearing aids and stay connected while at home.

If you have any product related questions please contact your Connect Hearing clinic. Contact details of all clinics can be found here.

Unitron hearing aid tips

Phonak hearing aid tips

What do I do if I don’t have the right cleaning equipment at home?

If you don’t already have the required cleaning equipment, there are a number of home-remedy alternatives you can use instead. Including:

Make a dry aid kit using the silica gel “drying” crystals that come with most pairs of shoes. Place the unopened silica gel crystal pouch and your hearing aids in a sealed container overnight. Make sure you leave the battery door open to promote circulation.

2. Use the cloth suppled for cleaning glasses or a tissue.

3. If you have a narrow pipe cleaner, this can be used to clean your tubing

4. If your hearing aid gets wet, place it in a warm (but not hot) place like on your TV or fridge to gently dry it (do not apply direct heat)

5. You can use a tiny amount of methylated spirits on a cleaning cloth or tissue for extra cleaning power (tip – dip the corner of the cleaning cloth into the liquid to access a very small amount).

Replacing standard and rechargeable batteries

Modern hearing aid technology can only function correctly with the right batteries. Only specially designed hearing aid batteries should be used.

How long a battery lasts depends on the device, the length of time it is worn, and the size of the battery. Most batteries need changing every one or two weeks. This means it’s useful always to have a sufficient supply of spare batteries and to think about taking replacement batteries with you on longer trips. Batteries should be stored in a cool, dry place.

Alternatively, there are now hearing aids available that use rechargeable rather than standard, disposable batteries. Once charged, they provide up to 24 hours of listening enjoyment.

Warning: Take care not to mix up the left and right hearing aids. Each one is adapted to your individual hearing performance. In general, hearing aids are color coded to help you tell them apart (right is red, left is blue).

Our audiologists and audiometrists are happy to give you advice about looking after your hearing aid, and can also provide professional maintenance. If you follow their tips, there's nothing to stop you experiencing the joys of hearing for years to come.

How can I order new batteries?

We care about keeping our customers connected to life and know this can be especially difficult during current COVID-19 restrictions.

To make sure your hearing aids are kept in tip-top shape, you can conveniently order batteries online here and get them shipped direct to your door!