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If you are experiencing hearing loss, it is important to get advice from a professional you can trust. Our audiologists and audiometrists will offer you advice, assess your hearing, recommend a hearing aid, and adjust it to your personal requirements. Find for valuable information on hearing issues, what you can expect on a first visit, what kind of help is available, and how the professionals are trained.

What is a Audiologist or Audiometrist?

An audiologist, or audiometrist, helps people with hearing loss. They treat people with hearing loss and ensure that hearing aids are correctly adjusted to the individual’s needs. These clinicians are also responsible for professionally maintaining the devices.

Where can I go if I have hearing loss?

If you notice the first signs of hearing loss, you should start by having the causes checked out. If you suspect that you may be affected by hearing loss, do not hesitate to contact an expert. This is the first step towards improved quality of life.

We can determine whether you have hearing loss by offering a free hearing test. This includes an analysis of your personal situation and tailored advice on an appropriate hearing aid. The clincian will accompany you throughout the whole process as your own personal expert: From the first discussion in the branch, to the fine tuning and regular maintenance of your hearing aid.
If you have had an on-site hearing test and hearing loss has been identified, you should consult a clinician. We can determine the specific cause of your hearing loss and issue and fit you with a hearing aid best tailored towards your needs.

Our professionals will also explain the causes of the hearing loss and can recommend suitable treatments. You should see consult your clincian immediately if you are in pain.

What should I expect when I visit a Audiologist or Audiometrist?

Your visit to a clinician will start with an individual consultation, including a hearing test. The aim of this discussion is to gain an understanding of your personal hearing situation and your requirements. This includes both daily needs and leisure activities (e.g. meeting friends, watching television, theater, sport, etc.). You will be given comprehensive information and an individual hearing solution will be identified.

The hearing test does not take long and provides you with information on your hearing performance. You will be asked to sit in a specially equipped room, and sounds will be played to you through headphones. The clinician will create a hearing curve based on your responses. This visual representation of your hearing ability is known as an audiogram. The results of the hearing test form the basis of subsequent personalized advice and procedures.
The measurements are then evaluated and an ear impression is created for a special earpiece. Earpieces (earmolds) are individually manufactured to ensure optimum position and sound in the ear. They are combined with the hearing aid at a later stage.
Finally, the appropriate hearing aid is selected and adjusted. Our experts carefully match your hearing aid to your specific requirements using modern computer software.
At your first appointment
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You can now hear using your new hearing aid for the first time, which is a very special moment on the path towards better hearing and understanding.
Your clinician will explain the functioning, care, and storage of the hearing aid, and will carry out a performance assessment.
The device will be fine-tuned once you have worn it for some time on a daily basis and have gained a first impression. Maintenance of your hearing aid is also part of the clinician’s role.

What makes a good Audiologist or Audiometrist?

Not all hearing aids are alike, and the same applies to clinicians. Buying a hearing aid is not a one stop purchase. Hearing aid wearers need to deal with their devices on a daily basis. Individual adjustment and perfect settings are particularly important. We have summarised the aspects that play a role in selecting the appropriate clinician here:
Specialist skills
A trustworthy clinician must be an expert in the specialist fields of human hearing and hearing aid technology. They must also be able to provide their clients with a clear explanation of the different types of hearing problems and the treatments available. Technical jargon does not generally help, as potential hearing aid wearers can only make a decision once they have a full understanding of the situation.
The test phase for new hearing aids may be quite lengthy: You may need to visit the clinic several times before the right settings have been achieved for maximum comfort. A good clinician is patient and pays attention to the individual client’s specific needs and requirements.
Sufficient time for testing
The various hearing aid brands and prices typically have obvious differences in terms of sound, settings options, and extras. It should be possible to test a device in normal conditions for a few days to determine whether it is an optimal fit. 
Experts for follow-up care
Once you have found the right hearing aid for you, you can start enjoying life to the full again! However, your clinician will also offer you follow-up support. Check-up appointments are equally as important as quick and competent help in the event of any problems with the device.

What does it take to be a Audiologist or Audiometrist?

All our clinicians are required to complete a recognized professional training program. This training provides the knowledge and abilities that they require. A high level of empathy, friendliness, and good communication skills are also essential, as our professional’s everyday work involves direct contact with clients. Technical expertise must be complemented by commercial and social skills.
During their practical training, our aspiring clinicians learn how to provide our clients with the correct advice, how to support them in selecting the appropriate hearing aid, and how to adjust and maintain the devices. 

Other topics

What is an audiogram?
How can I have my hearing tested?