Our service offering reflects our brand positioning. By focusing on customised care, technical superiority, service excellence and trust. Our promise to our customers are:
We’re passionate about helping you find the hearing solutions that will improve your hearing and your quality of life. We have access to an extensive and most up-to-date range of hearing technology. With our skills, technical ability, and innovative capabilities we will provide you with a tailor-made hearing solution that is as unique as you are.
We're proud to be part of the Sonova Group - renowned for developing world class, innovative hearing technology solutions. Want to know more about the Sonova Group? check out the Sonova Group 2020 Annual Report.
Our dedicated experts will not rest until they’ve found the hearing solution that perfectly fits your needs. We’re so confident that you’ll be satisfied that we’ll offer a full money back guarantee.
We believe that everyone should have access to our innovative hearing solutions, it shouldn’t be a question of money. We have a wide range of hearing aids to suit your needs and budget. We also offer 0% interest financing options on our premium range of hearing aids, so you’ll be sure to find a solution that suits your budget.
We want to make the journey to better hearing easy for you, that is why we offer hearing checks at no cost. Simply book an appointment in one of our 130 hearing centres across Australia, we are looking forward to take care of your hearing.
Get 10% discount off any device at any time when you present your Senior’s Card.
All our hearing clinics in Australia are fully accredited by the Australian Government Hearing Services Program and the Department of Veterans’ Affairs. That is why we offer a range of high quality digital hearing aids free of charge under the government scheme.
Every one of our Hearing Care Professionals are qualified as Audiologists or Audiometrists and are all registered with a relevant Industry professional organisation. All of our Hearing Care Professionals undergo continual professional development and are bound to Codes of Conduct both through Connect Hearing and their relevant professional group.