Earwax, also known as cerumen, is a natural substance that fulfills various functions in the ear. One of these functions is to protect the lining of the outer ear canal. Under normal circumstances, manually removing earwax is unnecessary to keep your ears clean, thanks to the ear's self-cleaning abilities. However, if this earwax clearing process does not work properly, earwax can accumulate deep inside the ear canal, sometimes becoming impacted.
Sticking Q-tips or fingers inside the ear canal is one of the top reasons for ending up with impacted ears. Other reasons are not controllable and include excessive earwax production, a narrow ear canal, drier than usual earwax, or wearing hearing aids.
Significant impaction can lead to symptoms such as pain behind the ear, tinnitus, and hearing loss.