Telehealth Appointment Service

Yes. If Connect Hearing is your current service provider through the governments Hearing Services Program or through the NDIS, then you may be eligible to access a number of benefits via our Telehealth appointment service.

To find out what services you may be eligible for and how you can book a Telehealth appointment with one of our Hearing Specialists please contact our team at HSPenquiry@connecthearing.com.au or call us on 1800 693 277

We’ve gathered some easy-to-follow videos from the hearing aid manufactures, Phonak and Unitron, to help you care for your hearing aids and stay connected while at home.

If you have any product related questions please contact your Connect Hearing clinic. Contact details of all clinics can be found here.

Unitron hearing aid tips



Phonak hearing aid tips


 

If you don’t already have the required cleaning equipment, there are a number of home-remedy alternatives you can use instead. Including:

1. Make a dry aid kit using the silica gel “drying” crystals that come with most pairs of shoes. Place the unopened silica gel crystal pouch and your hearing aids in a sealed container overnight. Make sure you leave the battery door open to promote circulation. 

  

2. Use the cloth suppled for cleaning glasses or a tissue.

3. If you have a narrow pipe cleaner, this can be used to clean your tubing

4. If your hearing aid gets wet, place it in a warm (but not hot) place like on your TV or fridge to gently dry it (do not apply direct heat)

5. You can use a tiny amount of methylated spirits on a cleaning cloth or tissue for extra cleaning power (tip – dip the corner of the cleaning cloth into the liquid to access a very small amount).

We have introduced an online battery order form for our clients so that you can stay connected and have your batteries delivered right to your door. To place an order please fill in this order form.