Hearing Aid Battery Order

This online battery order form is for eligible Hearing Services Program (HSP) clients.

You are eligible for the voucher component of the program if you are an Australian citizen or permanent resident 21 years or older and one or more of the following applies to you:

a Pensioner Concession Card holder (eligibility for a PCC does not include people on Newstart who are single or couples with no dependents or carer responsibilities).
a Department of Veterans’ Affairs Gold Card holder
a Department of Veterans’ Affairs White Card holder (hearing specific conditions)
a dependent of a person in one of the above categories
a member of the Australian Defence Force ¹
referred by the Disability Employment Services (Disability Management Services) Program

Please note that a Seniors Health Card does not provide eligibility for the program.

If you do not meet the above criteria, please shop for your batteries here and we’ll ship them direct to your door.

Request your hearing aid batteries

If you're an eligible HSP client, please complete this form and we will dispatch your batteries as soon as possible.

If you are unsure of what battery size you need, please see our guide below.

If you're wearing rechargeable hearing aids, please contact your local Connect Hearing clinic for assistance.





First name
Last name
D.O.B	DD.MM.YYYY
Address line 1
Address line 2 (if applicable)
Suburb
State
Postcode
Which Connect Hearing clinic do you visit?
Email address
Phone number
Battery size

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What size batteries do I need?

Hearing aid batteries come in four sizes: 10, 13, 312 and 675. Don’t be confused by the additional codes, such as A, PR, S, ZD, ZA, V, DA, or ZL – these are less important. The size can be found on the front of your existing battery packaging, on the right, highlighted with the relevant colour.

Hearing aid type	Color code	Diameter	Height	Capacity	Voltage
675	Blue	11.6 mm	5.4 mm	650 mAh*	1.4 V
13	Orange	7.9 mm	5.4 mm	310 mAh	1.4 V
312	Brown	7.9 mm	3.6 mm	180 mAh	1.4V
10	Yellow	5.8 mm	3.6 mm	100 mAh	1.4 V

*mAh = milliampere hours

Terms & Conditions: Battery request

By completing this form, you confirm you are an eligible HSP client and Connect Hearing customer.
If you are not an eligible HSP client, you will be contacted to make payment over the phone via credit or debit card. Alternatively, batteries can be purchased online here.
Maximum number of batteries per person is 3 cards, containing 18 batteries lasting approx. 2 months.
Delivery of orders can take between 3 to 6 days from day of dispatch. Please ensure you have an adequate battery supply when ordering to allow for delays in delivery times due to high Covid demands.

Battery Order Request

This online battery order form is for eligible Hearing Services Program (HSP) clients.

Request your hearing aid batteries

What size batteries do I need?

Terms & Conditions: Battery request