Because let’s face it we all have a choice.
Our clients have worked hard. They deserve to get what they need in a way it suits them and their lifestyle best. And it’s this choice that has seen 79% of Australians aged 60+ move on from brands that are no longer fulfilling or meaningful to them.¹ And we intend to stay part of the 21% that remain loyal!
We know our clients have active lifestyles, are busy with family and friends and are usually on the go from one social event to another. They need products and services that a tailored to them and allow them to manage their hearing health while still staying connected and in control of the life they love.
Listening to truly understand what the client needs is key to great service. And Sydney based Audiologist, Chloe, knows just how important receiving the right care and service is to our clients.
“Providing personalised care that is unique to each of my clients is extremely important to me as I want every client to feel supported and empowered with the choices they make about their hearing health. These choices can ultimately improve their quality of life as well as their relationships so it is imperative that my clients are making an informed choice and feel supported along the way.”
“At Connect Hearing we really personalise our care and recommendations to suit everyone's individual needs and preferences. We spend a lot of time with our clients both face to face and on the phone to ensure they feel supported along their hearing health journey,” says Chloe.
It’s this personalised care that is at the core of what we do. Whether a client is looking to be fitted with a completely invisible device like Lyric
or wants to be able to swim while wearing their latest Phonak Life hearing aid
, our team will work with each and every client to choose a hearing solution that fits seamlessly into their lifestyle and budget.
And it doesn’t stop there. All Connect Hearing clients have access to:
Our Ambassador, Susie Elelman
- Ongoing care and support for the life of their device
- Free trials to ensure the suggested hearing solution is right for their lifestyle
- Access to any of our 100+ clinics nationwide as well as our Melbourne based Teleaudiology team who are experts in remote support
- Innovative hearing technology from leading manufacturers
- Tailored hearing solutions that provide a holistic service approach that is unique to every client
, was initially a client of Connect Hearing before actively seeking out opportunities to work closer with us after experiencing the Connect Hearing difference first hand.
Susie tells us, “I’ve been living with hearing loss for most of my life, but the first time I connected with Connect Hearing wasn’t until 2017. The team has patiently worked with me to find a wonderful hearing solution that fits my lifestyle.”
“I’m constantly impressed with the vast knowledge, experience and passion of the Connect Hearing team along with the amazing state-of-the-art hearing solutions that have greatly improved my quality of life. I want everyone to enjoy that same award winning service from Connect Hearing as I do and it all starts with a free hearing test.”
Empowering our clients to take control of and prioritise their hearing health is our passion. Because Your Hearing is our only priority
For more information about Feefo, visit www.feefo.com
¹Secrets & lies: Ageless & Blooming. Uncovering the truth about ageing in Australia Chapter three. WPP AUNZ.