Frequently asked questions

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Q: What are the common symptoms of hearing loss?

Common symptoms of hearing loss include:

  •     Increased difficulty hearing high-pitched sounds
  •     Ringing ears
  •     Missing everyday sounds such as a ringing telephone or doorbell
  •     Problems hearing in crowds
  •     Thinking people mumble
  •     Having to ask people to repeat
  •     Turning the television up louder than other people do

Q: How can we prevent hearing loss?

Do not wait until you notice a hearing loss to start protecting yourself from harmful noise. After noise-related damage to the ear is done, it cannot be reversed.

But if you already have some noise-related hearing loss, it is not too late to prevent further damage and preserve the hearing that you still have.
  •     Be aware of and avoid harmful noise.
  •     Use hearing protectors.
  •     Control the volume when you can.

Q:How often should our hearing be tested?

Anyone regularly exposed to loud noise or over the age of 60 should have an annual hearing test.
Also, anyone who notices a change in their hearing (or who develops tinnitus) should have their ears checked straightaway.

A hearing test is painless and easy. It’s important to detect a loss as soon as possible as this can help minimise further hearing loss.

Q: Do you have to see a doctor first?

No, you don’t need to see a doctor for a referral. Just call to make a booking.

Once the hearing assessment is completed however, the audiologist will send the hearing assessment results and a written report to that person’s doctor or medical specialist.

Q: What happens in a hearing assessment?

Hearing assessments are easy, painless and non-invasive. The assessment is conducted by a qualified audiologist and takes about 30 minutes.

A hearing assessment includes an ear examination and specialised testing to evaluate hearing sensitivity and response to speech.

Q: How much does a hearing examination cost?

Connect Hearing offer free hearing checks to gauge whether or not someone has potential hearing loss, prior to proceeding with a full diagnostic hearing assessment.

Q: How is hearing loss treated?

In permanent hearing loss, such as age-related and noise-induced hearing loss, hearing aids can often dramatically improve how well you hear and communicate.